OUR ORDERING + RETURN POLICY

 PLACING AN ORDER

  • Orders can be placed through the website, over the phone or through inquiries via email at twoseedspopcorn@gmail.com.

  • Sales tax will be applied on all domestic orders. Tax is calculated based on the applicable sales tax and adhere to tax laws within each state.

  • Please provide the best contact information when placing your order and look for follow-up email(s) from Two Seeds. We may contact you regarding your order, our first attempt will be by email.

  • The customer is responsible for ensuring that their order information & shipping information is correct prior to confirming their order. We are unable to change the products details for an order once it has been placed. If you need to change your shipping address, please send a note to twoseedspopcorn@gmail.com with your name and confirmation number, and we will try to change it prior to it being shipped.

  • Shipping addresses must be entered using the standard English alphabet. Addresses that contain different characters other than this may cause the order to be delayed and/or cancelled.           

                                                                                                                

DAMAGED, INCORRECT OR INCOMPLETE ORDERS

  • If your order does not meet your satisfaction, please send a note to twoseedspopcorn@gmail.com with your name and confirmation number.

  • Once we receive your note, we will investigate the cause for your concern and determine possible replacement, exchange or refund.

  • If damaged, please provide evidence of the damage in your message and we will provide a return label via email. Once the damaged item has arrived at our shop, we will provide a replacement provided the product is available. If it is not available, you will be refunded for the cost of the product.

  • If your order contains an incomplete item/product, please send a note to twoseedspopcorn@gmail.com with your name and confirmation number and we will ship out your missing item(s), provided the item is still available. You may also call our shop at (952) 432-3311.

ADDITIONAL INFORMATION

  • If you have any additional questions that are not covered above, please send a note to twoseedspopcorn@gmail.com with your name and confirmation number, and we will be happy to assist you.  If your question or concern is regarding an order you have recently placed,

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